◆ Lakeview, Oregon · Elev. 4,802 ft · Serving all of Lake County
Cottonwood Tech Services is local computer repair, networking, and honest AI consulting for Lake County businesses, ranches, agencies, and households. On site when it needs hands. Remote when it doesn't.
◆ The part nobody out here offers
Every business in the county is being told it needs AI. Almost nobody is being told which part, for what, and whether it's worth the money. That's the gap.
I do the hands-on version: sit down with how your operation actually runs, find the two or three places where this technology genuinely saves hours, and then build and install it — not hand you a recommendation and an invoice.
Technical depth, plain English, and a straight good / better / best answer about what it costs and what it's worth.
◆ Worth saying out loud
Plenty of jobs are cheaper, faster, and more reliable done the way you're already doing them. If that's the case, I'll tell you, and I'd rather lose the sale than sell you a system you'll fight with for two years.
The other thing worth knowing: these tools make things up. Confidently. Fluent, well-formatted, wrong. Anything I set up for you gets built so a person checks the work where being wrong would actually cost you something — and I'll show you exactly where those checkpoints are and why they're there.
◆ Services
One person who knows your setup, answers the phone, and doesn't hand you off to a call center in another time zone.
Assessment, tool selection, setup, and training — with an honest read on what's actually worth automating.
Desktops, laptops, and the machine the whole shop depends on. Diagnosis, hardware, virus removal, data recovery, tune-ups.
Wi-Fi that reaches the whole building, wired runs, firewalls, cameras, and backups you can actually restore from.
Email, shared files, and accounts set up so they keep working when a laptop dies or an employee leaves.
◆ How a job goes
Describe the problem however it makes sense to you. No ticket portal, no jargon required.
Remote first when that's enough. On site when it needs hands or eyes on the building.
Written, in plain language, before work starts — with the good / better / best options laid out.
Then I show you what changed and what to watch for, so you're not guessing next time.
◆ Working together
Most people start with As-Needed and move to a plan once they notice how often they're calling.
Something broke, you want it fixed. Straight hourly rate, quoted before I start, no contract and no minimum.
Best for: households and one- or two-person shops.
A flat monthly rate covering monitoring, patching, backup checks, and priority response — so problems get caught before they close you for the afternoon.
Best for: shops, clinics, offices, and anyone who can't afford a down day.
New office build-out, a network overhaul, an AV or conference room install, an AI rollout. Scoped and priced up front as one number.
Best for: a defined job with a start and a finish.
◆ Service area
Roughly the size of New Jersey, with about eight thousand people in it. Distance is the whole reason a local option matters out here.
Schematic — town positions approximate. Not for navigation.
On-site service across the county, from Fort Rock down to the California line. Remote support reaches anywhere with a connection — which for a lot of problems is the same afternoon instead of next week.
Outside the county? Ask anyway. Travel gets quoted up front.
◆ Who's coming to your door
Lakeview is home. You'll see me at the store. That's a strong incentive to do the job right the first time.
Years supporting networks, accounts, and workflows for a large public agency — the same standards applied at small-shop scale and price.
Written quotes before work starts. Plain English about what's wrong. No upsell on hardware you don't need.
One phone number, one person on the other end, who already knows what your setup looks like.
◆ Contact
Quotes are free. Most questions get answered the same day.
◆ Common questions
Travel within Lake County is quoted with the job, up front, so you see it before you agree to anything. Nothing gets added to the invoice after the fact.
Often, yes. Software problems, email, account lockouts, Microsoft 365, and most configuration work can be handled remotely — usually the same day, and cheaper than a drive.
Yes. Windows, Mac, and the networking gear behind both.
The first conversation is free and it's genuinely a conversation, not a pitch. If there's something worth building, you get a fixed-bid number for it before any work starts.
Fair question, and one to ask any vendor. Before anything is set up, we go over where your information lives, who can reach it, and what stays on your own equipment. If you're an agency or a clinic, that conversation happens first, not last.